Terms and Conditions

For the online store, visit www.ayana-moda.com/en

On the following pages, you will find the terms and conditions for your registration and ordering at www.ayana-moda.com. The legislator particularly obliges online providers to provide numerous references to the contract and the applicable conditions. We have compiled these notes and our other shipping conditions for you below.

Part (A) - General Part


1.1. The business transaction and delivery are exclusively based on these Terms and Conditions, which are based on all contracts based on the offers on the internet shop pages ayana-moda.com. The following terms and conditions conflicting or deviating terms and conditions are not applicable.
1.2. If these Terms and Conditions refer to "consumers", these are natural persons, for whom the purpose of the order can not be attributed to a commercial, independent or freelance activity. "Entrepreneurs", on the other hand, are natural persons or legal entities or partnerships with legal capacity, who order for commercial, independent or freelance purposes. "Customers" within the meaning of these terms and conditions are both consumers and entrepreneurs.
1.3. If weekdays are specified as deadlines, these include all weekdays with the exception of Saturdays, Sundays and public holidays (as well as the Spanish holidays).


2.1In the entry of your personal data necessary for the registration you are responsible for the truthful and complete information. You are obliged to treat the personal access data confidentially and not to make it accessible to unauthorized third parties. The confirmation of the registration follows immediately after sending the application by clicking on the button "Register for free" or "Register".
2.2. With your access data you can register in the shop www.ayana-moda.com.
2.3. You are solely responsible for content that you post in accessible areas (such as blogs). These may not infringe rights of third parties. A claim to storage or publication of your content, such as product reviews, does not exist.
2.4. You must refrain from any disruption of the web pages or further use of the accessible data outside of the respectively intended use within the platform. Tampering with the aim of obtaining unauthorized payments or other benefits to the detriment of us may, in addition to legal consequences, in particular also lead to the loss of access. The membership entitles to the use of the online offer in the respective availability as well as solely to the use of the contents for own private, non-commercial purposes.
2.5. Each customer is only authorized to maintain a customer account at the same time. We reserve the right to delete multiple registrations and to warn or denounce members who violate these provisions mentioned in paragraphs 2.1 to 2.3 or to delete or modify content (virtual house right).
2.6. We are not obliged to accept the registration or the order of a registered customer. We are not obligated to keep our offer permanently available. Confirmed orders remain unaffected.

3. 0 MEMORY POSSIBILITIES AND INSPECTION IN THE CONTRACTEXT 3. 1. You can view our general terms and conditions on the internet shop page www. amira-artesania. com/de under general terms and conditions. You can also print or save this document by using the usual function of your Internet service program (=browser: there usually "File"; -> "Save as";). 3. 2 You can also archive the data of your order by downloading the general terms and conditions and saving the data summarized on the last page of the order process in the internet shop using the functions of your browser. 3. 2 Your order data is stored by us, but for security reasons is not directly retrievable from you. We offer each customer a password-protected direct access ("My User Account";). Here you can view data about your completed, open and recently shipped orders and manage and save your address data, possible payment data and a possible newsletter if you have registered accordingly. 4.0. LANGUAGE AND CONCLUSION

4.1. Contracts for articles offered at www.ayana-moda.com can only be concluded in German. We do not offer products for sale by minors. If you are under 18, the co-operation of the parent or guardian is required.
4.2. By clicking on the button "buy now" you place a binding order of the items contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent. All products are only sold in normal household quantities.
4.3. A binding contract comes about with the transmission of the order confirmation, however at the latest with delivery of the ordered goods. Irrespective of the right of withdrawal that exists anyway for orders as a consumer, you are bound to your order for goods marked as "deliverable" within 2 working days. Otherwise, the bond is for a maximum of 5 days.
4.4. Please note that the delivery of the ordered goods in advance (reservation) only after the full amount has been credited to our account. If your payment despite the due date has not reached us after renewed request up to a date of 7 calendar days after sending the order confirmation, we withdraw from the contract with the result that your order is invalid and we have no obligation to deliver. The order is then done for you and for us without further consequences. A reservation of the article in advance payments is therefore for a maximum of 7 calendar days.


5.1. A procurement risk is not assumed by us, not even in the case of a purchase agreement for a generic commodity. We are only obliged to deliver from our stock of goods and the delivery of goods ordered from our suppliers.
5.2. The obligation on our part to deliver shall cease to exist if we are not supplied properly and on time in spite of proper congruent hedging transactions and if we are not responsible for the lack of availability, we have informed you without delay and we have not assumed a procurement risk. In case of unavailability of the goods, we will refund any possible advance payment without delay.
5.3. The delivery time will be extended by circumstances beyond our control. Force majeure includes strikes, lockouts, official interventions, shortages of energy and raw materials, non-meticulous transport shortages, non-operational dependencies due to fire, water and machine damage, for example, and all other obstructions that have not been culpably caused by us objectively. We will inform you immediately about the beginning and end of such obstacles. If the impediment to service continues in the aforementioned cases over a period of more than 4 weeks after the originally applicable delivery times, you are entitled to withdraw from the contract. Further claims, especially for damages do not exist.
5.4. For consumers, the risk of accidental loss and accidental deterioration of the goods sold at the time of dispatch purchase with the transfer of the goods to the consumer or a recipient determined by him. This applies regardless of whether the shipment is insured or not. Otherwise, the risk of accidental loss and accidental deterioration of the goods with the handover, when sending purchase with the delivery of the goods to the carrier or the person or institution otherwise intended to carry out the shipment, on the buyer.


6.1. For all legal transactions or other legal relationships with us - the law of the Spanish kingdom applies. The United Nations Convention on Contracts for the International Sale of Goods (CISG) and any other intergovernmental agreements, even after their incorporation into Spanish law, shall not apply. For contracts for a purpose that can not be attributed to the occupational or commercial activity of the claimant (contract with consumers), this choice of law applies only to the extent that the granted protection by mandatory provisions of the law of the state in which the consumer is his habitual residence has, is withdrawn.
6.2. In business dealings with merchants and legal persons governed by public law, the place of jurisdiction for all disputes concerning these terms and conditions and the validity of individual contracts concluded, including bills of exchange and checks, shall be the domicile of Ayana Moda (Murcia). In this case, we are also entitled to sue at the customer's location.

8.1. Should individual provisions of the contract including these provisions be or become ineffective in whole or in part, or should the contract have an unforeseen loophole, the validity of the remaining provisions or parts of such provisions shall remain unaffected. In place of the ineffective or missing provisions, the respective legal regulations.
Part (B) - Order by Ayana Moda - Articles


When ordering Ayana Moda items, your exclusive contract partner is the Ayana Moda
Avenida Unificación 21
30368 Los Urrutias


9.1. The prices listed in the offer at the time of the order apply. The prices quoted are final prices, that is, they include the applicable Spanish VAT and other price components.
9.2. The shipping costs are paid by the buyer, the costs can be found at www.ayana-moda.com/en delivery.


10.1. Basically, we offer the payment methods advance payment, credit card, invoice and Paypal. With each order we reserve the right not to offer certain payment methods and to refer to other payment methods.
10.2. You agree that you will receive invoices and credit notes in electronic form only.
10.3. In the case of purchase on credit card, the debit of your credit card account with the shipment of the order.
10.4. Please note that we only accept payments from accounts within the European Union (EU). In no case will we assume the costs of a money transaction.
10.5. The purchase price is payable on purchase on account on the day of receipt of the delivery to the customer.
10.6. If the customer is in default of payment, we reserve the right to charge flat-rate dunning fees as default damages in the amount of EUR 5.00 per reminder. You are allowed to prove that the damage was less than the lump sum or no damage at all.
10.7. We use the Correos or Correos Express for deliveries.


11.1. Below you will receive the legally required information on the requirements and consequences of the right of withdrawal. In the case of the return you can use the printable returns sticker enclosed with your order. If you need a new return label, we would ask you to request it via our e-mail. Please help us to avoid unnecessary costs and do not return the goods unfree.
Cancellation Policy:

You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from:
- the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods; or
- If purchased on a trial basis from the day the approval is given.
The approval is deemed to have taken place if you do not refuse the contract within a 7-day approval period. The approval period starts on the day after receipt of the goods.

In order to exercise your right of withdrawal, you must use the

Ayana Moda
Avenida Unificación 21
30368 Los Urrutias

Email: ayana.moda.com@gmail.com

by means of a clear statement (eg a letter sent by post, fax or e-mail) of your decision to enter into this Agreement revoke, inform. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, excluding the delivery costs, immediately and no later than fourteen days from the date of the return the notification of your withdrawal of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. We do not bear the cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Model withdrawal form (If you want to cancel the contract, please fill in this form and send it back)

Ayana Moda
Avenida Unificación 21
30368 Los Urrutias
e-mail: ayana.moda.com@gmail.com

Hereby I / we (*) withdraw the from I / us (*) contract for the purchase of the following goods (*) /
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Date

(*) Incorrect

End of the right of revocation

12.0. The repayment will be made to the account you used for payment. When paying on account, as well as transfer in advance, the remittance will be directed to the account from which the transfer was made. If you have paid by Paypal / credit card, the refund will be made to the associated Paypal / credit card account.


Until full payment, the goods remain our property.

Managing Director: Astrid Lehnchen
Registered: Registro Mercantil de Murcia
Sales Tax ID: ESY2875983P

As of: September 2017

The above general terms and conditions constitute copyright protected intellectual property. Use by third parties - even in part - for commercial purposes of the offer of goods and / or services - is not permitted. Violations will be prosecuted.